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Audrius Tomonis - Banknotes.com :: Help zone
Help zoneBanknotes.com values its members and visitors and welcomes your thoughts and feedback, your comments and suggestions, your inquiries and requests, your offers and concerns. We will do our best to answer all your mail and email. Our telephone is strictly to be used only for order related issues (to place an order or for order support only).ATTENTION! It is absolutely imperative that before you phone, call or email us, please read our HELP, TERMS and FAQ / Q&A first. Our telephone and fax number will be provided to you in the process of placing an order, in an invoice and on our business card. Please email us to request our telephone and/or telefax number and/or provide us with your telephone or fax number if you wish to speak to Audrius before you place an order. We will return most order-related and some of the wish-to-sell inquiries by telephone. Otherwise we prefer to communicate via email. Please direct all your mail to: Audrius Tomonis P. O. Box 331 North, SC 29112 USA NOTE: We request that you do NOT include "Banknotes.com" on the envelope due to mail security concerns since words such as "banknotes, money, cash" can attract unnecessary attention of "long fingers" and even may cause theft of your mail piece. If you prefer to do so then write "Banknotes.com" on a second line (still not recommended) under "Audrius Tomonis" which actually is a company name (Audrius Tomonis) and Banknotes.com is a website name. Telephone Caller Notice: we do not appraise (tell the value) anything over the telephone or via fax. Please use email! Business Hours: 10:00 - 20:30 (10:00 A.M. to 8:30 P.M. EST) MONDAY through FRIDAY Orders can be placed online 24/7 ATTENTION! It is absolutely imperative that before you phone, call or email us, please read our HELP, TERMS and FAQ / Q&A first. Please no calls between 8:30 PM (20:30 in the evening) and 10:00 AM (10:00 in the morning) EST (New York time). ATTENTION! Please read this before you call me. The phone is both, my personal phone and my business phone. There is NO secretary nor a voice'n'music system on this phone line. It is a landline. You will be talking to an owner, a sole proprietor (me), a one-person business owner. I am not trained to answer phones and my communication skills especially in English are far from perfect; please excuse me and sorry for any inconvenience that it may cause you. If you are used to talking to a secretary, I recommend that you don't call, but email, mail or send a fax to me instead. ATTENTION: if you are unable to reach us on the telephone, please email and provide your telephone number in your email. As long as your issue is about a certain placed order or if you need to place an order over the telephone - I will call you back. To email us please use the form below (fields with red star (*) are mandatory):
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